"A discussion of knowledge management that goes above and beyond technology. Given the extraordinary technology available today, knowledge management should be a cakewalk. But it isn't. If anything, the availability of cool tech toys has made more apparent the nontech challenges of effective KM. This blog focuses on those nontech elements—on the aspects of human nature, behavior and interaction that make law firm knowledge management so challenging and so rewarding."
Author: Mary Abraham is counsel at Debevoise & Plimpton in New York City.