Legal Sanity

Recent Posts from Legal Sanity

• continuing legal education through self-study

  When it comes to continuing legal education (CLE), most of us think in the very black and white terms of meeting our state’s mandate. But, my thinking has been colorized a bit by the convergence…

• everything old is new again: the re-birth of the client-centric lawyer

  For the last few years, I’ve devoted a lot of space here to the idea and practice of client-centricity. You can sample my take on the topic via posts like these: evangelizing legal service delivery …

• lawyers are not service providers

  Last week, I discussed why clients and prospective clients view lawyers as commodities. I suggested that we can avoid this type of identity crisis (yes, I think that being labeled a commodity is not a…

• don't give clients a reason to think that you're a commodity

  Through my daily reads, I tapped into an interesting conversation about the commoditization of design services. One point that stood out for me is how the traditional client-provider relationship gets flipped when the service and…

• the legal sanity mentor: kathleen brady

  Due to the summer posting hiatus, it’s been a little while since the last installment in my series of posts on redesigning legal services around the client experience.   I’ve always been a proponent of…

• why it's a great time to be a village lawyer

  As we were driving from one weekend activity to the next in our small New York suburb, my middle child looked up from her cell phone and, in an iPod-induced-too-loud-voice, said, “I love this town.…

• notes from the legal sanity hopper: helping lawyers on-ramp into the fall

  These last days of Summer, my kids are busy reuniting with friends and preparing for school. (Shockingly, I now have a middle- and high-schooler in the trio.) Their don’t-quite-know-what-to-do stir craziness is ironclad proof of…

• question for lawyers: what are you selling?

  Yes, I know. A lot of lawyers recoil at the thought of being salespeople. We develop business. We network. But, we don’t sell our legal services. With the economy remaining tight and consumers becoming even…

• the legal sanity mentor: spike jones

  When it comes to the topic of (re)designing client-centric legal services, I’ve found a muse in Spike Jones. One of the visionaries at Brains on Fire, a company at the crossroads of identity development and…

• lawyers as tribal leaders: the anatomy of a movement

  At this very moment (and now …. and now), thousands of lawyers are wondering where to go and what to do next. You’ve been laid off. You just graduated law school and can’t find a…