"What About Clients? is a weblog which contains my personal ideas and thoughts on servicing business clients as valued customers in American law firms. I started it in 2005 because I think that 1) the level of service at even the best American law firms is often inattentive and erratic—and that troubles me—and 2) even where service is sound, it can be a lot better."
Author: Dan Hull is a partner at Hull McGuire in San Diego, where he is a litigator and lobbyist. He is a member of the California, Pennsylvania and Washington, D.C., bars. He's "interested in U.S politics (including raising money for candidates for national office), the workings of the new European Parliament, the histories of England and France, Parker Posey, Annabeth Gish, travel, running, airports which make sense and a young lady who lives in Los Angeles."