Posts provide career advice for freelance virtual paralegals.
"What About Clients? is a weblog which contains my personal ideas and thoughts on servicing business clients as valued customers in American law firms. I started it in 2005 because I think that 1) the level of service at even the best American law firms is often inattentive and erratic—and that troubles me—and 2) even where service is sound, it can be a lot better."
Posts cover the use of psychology principles to evaluate lawyer job candidates; how law firms can use positive psychology and teach / evaluate "emotional intelligence"; and relevant social science findings as they relate to lawyers.
"Features posts on the trials and tribulations of the young lawyer as well as posts that would be beneficial and interesting to law students. Readers will find a variety of posts on legal news, practice-specific issues, technology pitfalls, metadata, e-discovery, women’s issues, diversity issues, business development tips, and recruiting advice."