What About Clients?
"What About Clients? is a weblog which contains my personal ideas and thoughts on servicing business clients as valued customers in American law firms. I started it in 2005 because I think that 1) the level of service at even the best American law firms is often inattentive and erratic—and that troubles me—and 2) even where service is sound, it can be a lot better."
Author: Dan Hull is a partner at Hull McGuire in San Diego, where he is a litigator and lobbyist. He is a member of the California, Pennsylvania and Washington, D.C., bars. He's "interested in U.S politics (including raising money for candidates for national office), the workings of the new European Parliament, the histories of England and France, Parker Posey, Annabeth Gish, travel, running, airports which make sense and a young lady who lives in Los Angeles."
Blawg Related Categories: Law Firms • Law Practice Management • Legal Marketing & Consulting • Legal Ethics • Lawyer Pay • Work/Life Balance • Partner • Blawg 100 • Business Law
Recent Posts from What About Clients?
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Does client service mean "being nice" to clients?
Bad clients (i.e., most lawyers' clients) still call. They deserve respect, but they're stone nightmares over time. I'll refer them to you. Have fun. The answer to the question is no. "Being nice" to…
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Genevieve standing watch.
Get down on your knees and pray! I know it, I see it. The Huns will not come. Sainte Genevieve (422-512) saved Parisians from the Huns, the legend goes, in 451. People had started…
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Thinking well.
No great genius has ever existed without some touch of madness. Aristotle (384–322 BC), fragment
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1776-2008
Still a young country, America. And July 4th means reflection as well as celebration. When does America square realities with its fine but unmet principles? See at Scott Greenfield's Simple Justice "Our 232nd Year and…
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"At what price glory?" The lure of ADR in a down economy.
An "easy-to-win" business suit against your client defended by the most efficient defense counsel on earth can have defense fees well over $100,000, even with minimal or no discovery. It's a good time for…
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Utah
WAC? considers Utah a republic unto itself. We even considered adding Utah sites to our Directory of Non-U.S. Blogs, on your lower left. Let us be vague here. You'd need to spend time in Utah…
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Help, I'm a rock.
Left brain, right brain, stale brain, jury work. In the first semester, and not gradually, you lose some of your command of the English language. The verbal agility and fired imagination that got you…
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Speaking British well
They talk funny--but then so do we. See The English-to-American Dictionary.
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Bad dog: GeekLawyer coverage
Oxford grads are baaad. Blawg Review #166, hosted this week by the Keith Moon of legal blogs, got noticed. Nothing sacred; no one spared.