Blind man claims McDonald's violates ADA by restricting late-night orders to customers in cars
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A blind man in Louisiana claims in a lawsuit that McDonald’s is violating the Americans With Disabilities Act by requiring late-night customers to order food through restaurant drive-thru windows.
Scott Magee of Metairie filed the class-action suit in Chicago federal court last week, report USA Today and the Chicago Tribune. He alleges that McDonald’s Corp., which is based in Illinois, does not allow pedestrians to use the drive-thru windows.
Magee says McDonald’s employees laughed and refused to serve him in August 2015 when he tried to order food by walking up to the drive-thru window.
Magee’s lawyer, Roberto Luis Costales of New Orleans, told the Tribune that McDonald’s could fix the problem by installing phones to allow customers with disabilities to call in their orders outside the restaurant. Employees could then deliver the food to the callers.
