Tech Question

E-Mail vs. Face-to-Face: What Are Your Rules?


This week, Bryan Cave chairman Don Lents told the New York Times that e-mail has its place, but sometimes, face-to-face communication with clients and colleagues is necessary.

“I tell our younger lawyers, if you think you are going to have a difficult interaction with a colleague or a client, if you can do it face-to-face, that’s better because you can read the body language and other social signals,” Lents said.

So tell us: When do you know that an e-mail or a text message is not appropriate for a professional exchange? Do you follow Lents’ guideline, making a meeting if you have the urge to use an emoticon in your e-mail? Or do you seek face-to-face contact after a certain number of e-mail back-and-forths?

Answer in the comments below.

Previous:
Judge Can’t Figure Out Why Lawyers Thought DWI Scheme Was a Good Idea

Next:
After News That Lawyer Wore Wire to Jail, Inmates Ask, What About My Counsel?


We welcome your comments, but please adhere to our comment policy. Flag comment for moderator.

Commenting is not available in this channel entry.