Posted Nov 16, 2012 10:12 pm CST
Laura Rosenberg didn’t think it was unreasonable for her small law firm in lower Manhattan to be without phone service a week after New York City was hit hard by storm damage from Hurricane Sandy.
But after 10 days, she began calling her provider, to little avail, the Rosenberg and Rodriguez partner tells NY1. She still doesn’t have a definite date from Verizon as to when the law firm can expect to have normal service restored.
While the provider did eventually agree to forward the firm’s main line to her cellphone, that’s still a problem because cellphone reception isn’t the greatest at her law office, says Rosenberg. Being able to make and receive phone calls on landlines is critical to the firm’s operations, she adds.
“Why can’t they put a new line in to forward my lines to that new line and make me at least temporarily operational until they fix the bigger problem?” she wonders.
ABAJournal.com: “Inaccessible Case Files, Unsympathetic Court Clerks a Problem for Small-Firm Lawyers After Sandy”
Reuters: “Post-Sandy, small law firms struggle to regain footing”