Now in Legal Rebels:
Posted Jul 08, 2011 10:13 am CDT
Corporate clients generally have access to smart phones and other cutting-edge technology. But working class individuals often don’t.
So two litigators at an Arizona law firm have provided iPads to 20 clients in their biggest cases. The devices act as hotlines, helping clients of partner Marc Lamber and associate James Goodnow at Fennemore Craig to keep track of what’s happening, and keep the 180-attorney Phoenix firm informed of developments, reports the Arizona Republic.
Client Melissa Frankel, 40, was pleasantly surprised to be given an iPad, which she will be expected to return at the conclusion of her case, but has found it useful to take photos of the scene of her accident and have video conferences with her lawyers on Skype.
With the help of Google Voice, the devices also make it easy for clients to reach their legal team. By calling a single toll-free number, they can ring the desk and cell phone of every member of the team until someone answers.
“We pride ourselves on being available 24 hours a day, day or night,” says Lamber.