In-House Counsel
Some Law Firm Clients Ban 1st-Years, Says Morgan Lewis Chair
Posted Apr 13, 2009 4:49 PM CST
By Martha Neil
Litigation and labor and employment are busy right now at Morgan Lewis & Bockius. But an ongoing emphasis by corporate clients on value is making some significant changes in the profession, according to firm chairman Francis Milone.
Among the sea changes is a reluctance by a number of clients, or even an outright ban, as far having first-year associates work on their matters, says Milone in a wide-ranging interview with the Philadelphia Inquirer.
"It's a trend," he tells the newspaper. "We literally have some clients who are telling us they do not want us to put brand-new associates on their matters."
The problem is, at a starting salary of $160,000 a head for the firm's first-years, such client reluctance is making the new associates less useful to Morgan Lewis, he points out. "It's going to be harder to find things for new lawyers to do. "
Related coverage:
ABAJournal.com: "Morgan Lewis Chair is ‘Very Confident & Positive About the Future’"
ABAJournal.com: "731 Lawyers and Staff Laid Off Monday at Morgan Lewis, K&L Gates and White & Case"
ABAJournal.com: "DuPont Shifts From BigLaw Model, Hires More Smaller Firms"
ABAJournal.com: "In Brave New Post-Boom World, Corporate Clients Now Want Value"

Comments
Debra Veoli
Apr 14, 2009 5:54 AM CST
This is very silly. How can a first year get any experience if the clent bans him/her from doing some work. I am sure that the law firm will cut the billing down, if the client complains, but this is getting rediculus.
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P. Bryson
Apr 14, 2009 6:49 AM CST
Wow, how incompetent must clients think new lawyers are to ban them from spending weeks locked in dusty storage areas screening privileged documents and work product out of discovery responses?
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Guest
Apr 14, 2009 7:09 AM CST
How do clients expect Biglaw attorneys to get experience? Work for the government or public interest for a year? Work for a year or two between college and law school? Don’t clients realize that these 25 year old lawyers jumped straight from their ivy league college to a T10 law school, thus they are a steal at $350/hour?
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B. McLeod
Apr 14, 2009 7:31 AM CST
If the first year “associates” were starting at $60,000 instead of $160,000, this would not be a problem. What we see here is clients as a group being forced to impose some sense on law firms that are too stupid to smell the coffee.
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LegalLady
Apr 14, 2009 7:39 AM CST
I am an attorney and a client. I have banned outside counsel from using first years on all matters. They know enough to be dangerous.
How firms choose to give their employees training is up to them. I have decided that my company will not be paying for it.
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anon
Apr 14, 2009 7:44 AM CST
B. McLeod is correct. I’ve been inside and outside, and like many of us, I started as a 1st year at a mega firm when they weren’t quite as overpaid as now.
If I were still in-house now, I probably wouldn’t use a mega firm, and if I had to, one of the many things I’d be leery of would be first years.
As callous as it is, in this market, I’d probably insist on document review being performed by seasoned attorneys forced to do contract work for $25/hour.
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Jon
Apr 14, 2009 9:12 AM CST
Seems like a stupid request to me. I understand not wanting to “pay” for new lawyer training, but most 1st year associates have had some training.
I think the problem many clients have is that they don’t want to pay for first year associates at $250+ an hour. This demand suddenly seems far more reasonable.
Mayhap firms should…
-lower associate hourly rates
-lower associate salaries
-lower associate billable hour requirements
-hire more associates at a lower rate who will have a productive and rewarding life outside the office doing community service, pro bono work, serving on community organization boards, coaching little league, spending more time with the family… and be happier, marginally more productive, and possibly… gasp… better rainmakers in the future.
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Paul
Apr 14, 2009 9:46 AM CST
B. McLeod, LegalLady, & anon hit it on the nose. However, this is the same problem that the automakers and many other businesses have had for years; it was too easy to spend money (waste money), rather than addressing a problem when it needed to be addressed. It probably never occurred to larger law firms that they should be paying for the cost of their minor leagues (to use a baseball analogy), rather than passing the cost along to their clients simply because the clients were too stupid to notice.
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Jon
Apr 14, 2009 9:53 AM CST
#8- we were all minor leaguers at one point and an outright ban on the services of first year attorneys is not feasable.
In addition to the high cost of first year associate hours perhaps these specific clients have had problems in the past. Were these problems addressed?
A firm that puts out excellent work wouldn’t have their clients scapegoating young associates.
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The Wonder Pets
Apr 14, 2009 10:27 AM CST
B. McLeod is right. I think this may be the first time I have agreed with what he has posted here. I do, however, still wish to know Ellen’s opinion on this. Oh man, do I miss her here.
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Paul
Apr 14, 2009 1:16 PM CST
The fall out from this economy may actually result in decreased starting salaries across the board for attorneys. Its about time.
My firm doesn’t hire new grad attorneys because we don’t want to train, hand hold, and cuddle. We use contract attorneys for discovery, staff attorneys for research, motions, and pleadings, and laterals with a strong book of business and business acumen and skills for possible partnership and niche practices, and very seasoned paralegals and our rates competive but not extreme. We would never hire an attorney with less than 5-6 years of experience. .
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Elsa
Apr 14, 2009 1:56 PM CST
The clients have more sense than the law firms. How does a 4 year undergraduate degree plus a 3 year J.D. program warrant a starting salary of $160,000 plus bonuses?
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JAOG (Just an Ohio Guy)
Apr 14, 2009 2:42 PM CST
What if the new grad had worked for an attorney while attending the 4 year undergraduate school and the 3 year law school? I once met a sole practioner’s secretary with no advanced schooling, but she “learned” quite a bit of law over the 20 years she worked for the attorney.
To me, a resonable option would be a reasonably priced associate with close document review.
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Jeff
Apr 14, 2009 3:12 PM CST
It’s the $$. Bill them at $100-$150, and clients wouldn’t complain. Bill them at $200-$250 and most clients won’t complain. The actual cost of a BigLaw first-year is something like $125 or so, assuming 1950-2000 billables. So don’t make them a profit center. The firm will survive.
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Steve
Apr 14, 2009 4:31 PM CST
This isn’t so much about first-year associates being incompetent as it is about them being overpriced.
There is a difference between “I don’t want any newbies working on my case” and “I’m not going to pay top dollar for said newbie”
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Nancy Fox
Apr 15, 2009 5:13 AM CST
This is the result of arrogance - firms assuming they could pay exhorbitant salaries and that clients wouldn’t notice or wouldn’t have any choice.
This is an opportunity to provide added value if the firm really wants to rebuild the relationship with the client.
Nancy Fox
HubSTREET.com
a new online community for lawyers,accountants, bankers
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Steve
Apr 17, 2009 2:22 AM CST
I think some clients are looking at this the wrong way. All junior associate work is supervised and a lot of the time is written off. You can pay $250 an hour for a junior associate to perform research and menial tasks or you can pay $350-400 for a more seasoned attorney to do so. It should not matter how much the overpaid attorneys decide to pay their first years. The first year salary is a loss leader anyway. In the end, they will likely save more money on using first years than not.
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Ware Cornell
Apr 17, 2009 5:11 AM CST
This is an idea that is long overdue. It is time that clients, who along with our profession’s image, are the true victims of the ever-spiraling race to pay inexperienced lawyers massive amounts of money to bill ridiculous hours doing work that nobody in their right mind would do because it adds so little value to a case.
As big forms crash and burn in this economy maybe someone will devise a new model, one based on delivering first class services at a fair price.
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Heather
Apr 17, 2009 5:21 AM CST
I am a “newbie” who worked between undergrad and law school. I didn’t attend one of the T10 schools, but I have a very good background. However, I am one of the many young associates that faces the difficulties this type of thinking produces. If a firm isn’t willing to hire a new associate because it doesn’t want to “train, hand-hold, and cuddle,” new associates will never learn. i’ve been out of school for three years, and still cannot find a paying attorney job. I decided to work for free to gain experience (because that was the one thing that all the firms that turned me down said I was missing). New people, in any field, have to learn. I’m consistently amazed that senior lawyers don’t want to “take the time” to teach. I’d take a salary at a quater of this exhoborant one if someone was willing to show me the ropes. Unfortunately, it’s not happening. So to those of you who won’t hire newer attorneys, I say shame on you. Someone taught you, you didn’t learn everything on your own.
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KD
Apr 17, 2009 5:24 AM CST
But then, as a May 2008 graduate still trying to find a job when everyone says, “Oh, sorry, we only hire attorneys with at least three years experience,” I’ve got to ask—how am I supposed to get hired? I do volunteer work now, I worked in the summer during law school, I’ve got great academic credentials, but I can’t manufacture litigation experience. It’s not the clients’ responsibility to ensure the future of the legal profession, but something needs to be done.
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Kevin
Apr 17, 2009 5:28 AM CST
As in-house counsel - contrary to the wirting of some here who don’t understand how we expect 1st years to get ‘experience’ if we don’t allow them to work on our matters - please understand, when I punt work to outside counsel it is because the work needs immediate and thorough attention. I do not have time to see the work product of someone who has never been truly exposed to ‘real’ law work outside of a class room forum. I am not here to train a firms associates. I go to the firm for the best work as quickly done as possible thus anyone who thinks clients should be open to having associates get on the job training via their assignments is still in the law school mentality. This is not a class room setting, this is real life with real legal issues on the table and I need to ensure those abreast of the issues are revieing my documents.
Let me pose this question - if you were going for heart surgery, would you want a new doctor with NO true experience working on you or would you prefer a specialist who has a wide breath of exposure? the same holds true of our issues which are as vital to a company’s well being as my prior example is to a patent.
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Kevin
Apr 17, 2009 5:31 AM CST
and yes - I am aware that more senior associates or partners would review such work of the associate but why pay for both when the more senior lawyer would do the work in 1/3rd the time thus a cheaper bill
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NoSoup4U
Apr 17, 2009 6:03 AM CST
I think many of you miss the points that in-house lawyers face. It seems many of you might not have practiced in an in-house environment. When I am dealing with a 7 figure budget, I have to ensure that the budget is met -even if the occasional fire sprouts up. Plus, when my bonus is tied to the fact that I need to meet my budget - you can bet I will be upset if I see a first year associate charge 60 hours to draft a patent application, and see a mid-level charge 5 hours for review and partner charge another 1 hr. Many in-house worked at bigLaw firms and know how long a job should take ... I am not paying a first year to ‘learn’ the ropes. That’s not my problem - that’s the law firm’s problem on how to get the first year involved.
a) many first and second years - will have their work reviewed by a senior associate/partner. A lot of times, much of that work is revised. So, in essence, a company is billed twice - once at $300/hr and a second time at $600/hr. You might get billed 10 hours. So, let’s say 9 hours for 1st year and 1 hour for partner (cause god forbid partners only spend .1) for a total of $3600.
From my perspective, why not pay a seasoned associate $400/hr - whom can do the work MUCH faster - maybe 5 hours ... and partner still does their 1 hour review. Potentially saving $1K .. at $2600 for same job. Now, I am making a lot of assumptions; but, I do not think they are antirely off-based.
b) It is a catch-22 - I admit. To go in-house, most of us worked at the bigLaw/law firm environments. But, I guarantee you, my billing rate was NOT at $300+ as a first year associate. Now, I am even seeing paralegals from the bigfirms billed out at $200+/hr.
Fundamentally, bigLaw needs to change - and part of that change is from the top - down. I understand partners want to make their $500K+ salaries each year - but, they need to come up with a system that works for everyone’s benefit (not just theirs).
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brad
Apr 17, 2009 6:10 AM CST
Our company has gone against big law and we are now requiring concessions and have litigation guidelines that must be followed.
With that said, yes, we do not allow first years to work on our cases, and at the same time, we do not allow partners to review everything the associate does, theeby doubling every bill.
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Donald
Apr 17, 2009 6:14 AM CST
This is a perfectly reasonable stance for clients to take. Why should the client pay for the new associate to learn their job, while paying the new associate’s rate of $290+ per hour? The big firms need to focus on training the associates and worry less about billing them out. I’ve dealt with this issue with Morgan Lewis. Clients would much rather pay for a 4th or 5th year who will spend half the time but not bill at twice the rate of the first year. Plus, clients have the comfort of knowing that a more seasoned associate actually knows what they are doing. The only thing first years are worried about is their hours, and it shows in the monthly invoices.
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anon
Apr 17, 2009 6:21 AM CST
problem is if big law salaries were 60K for first years none of us would go to law school
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Marc
Apr 17, 2009 6:26 AM CST
Kevin,
I understand what you are saying, but the question remains: By what mechanism should rookie lawyers get experience? I agree that 160K and billed for 350/hr is ridiculous, but there remains a need to “refill the tank” with new lawyers at some point in time. Otherwise, those lawyers will never become the experienced lawyer that you desire. Contrary to KD’s contention, it is in the interest of clients to ensure the future of the legal profession, at least it is if clients still need to be consumers of legal services in the future.
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phlashlaw
Apr 17, 2009 6:35 AM CST
In some countries, law grads have to work for one or two years as clerks before they’re actual “attorneys” or “lawyers” or “advocates” or “solicitors” etc. While they’re doing their clerkship, or articles, the firm isn’t allowed to bill for their time.
It’s great for everyone: no billing pressure on the clerk, time spent is invisible to the client, the partner has to sign off any work that you produce and so on.
When I consider what I knew when I got out of school and the fact that in some places I would have been allowed to practice immediately… yikes: shudderworthy.
Is it like this in any states in the US? Canada?
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Re: Anon
Apr 17, 2009 6:40 AM CST
27: This is the mentality that created this problem—entitlement to immediate gratification. A lot of us started law school with the expectation of making 60K (or less) doing government or public interest work, with the expectation that our hark work will eventually lead to financial rewards. Perhaps every new attorney should be subject to a “residency” requirement and spend a year or two working for peanuts, deferring loans and learning to be a better lawyer, thereby actually earning that biglaw salary.
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VA Carney
Apr 17, 2009 6:41 AM CST
Most big firms write off large portions of first-year billings anyway, bearing in mind that the client should not have to pay for the education of a young lawyer. This was routinely done at the New York firms where I was an associate, and it is really a non-issue.
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Flynne
Apr 17, 2009 6:41 AM CST
Kevin,
Your medical analogy is flawed. Before a heart surgeon ever gets to lay hands on you unsupervised, he has extensive hours of residency and training; a good, old-fashioned apprenticeship, if you will. And that is the fundamental difference between the American and British system of legal education. As Americans law school grads, we are turned loose on the marketplace as soon as we pass the bar. How about some tutilage, or even “farm system minor leagues” as Jon alludes to.
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Dan
Apr 17, 2009 6:46 AM CST
My question is, where do these idiots go to law school?
I’m a first year associate. In the 7 weeks since I’ve been licensed, I’ve handled over 40 hearings. Since I joined the firm in August, I’ve written over 100 briefs.
I’m currently working on an appeal - by myself - to the Appellate Division.
I write letters and **gasp** talk to clients!
If people go to a law school that actually teaches practical skills, there’s no reason they can’t hit the ground running.
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Tronochick
Apr 17, 2009 6:47 AM CST
In Canada, just like in the UK, you have to spend two years ‘articling’ (Canadian term) or under a ‘pupilage’ (English term) before you can practice on your own. Mind you, in the English system, Barristers actually spend a whole year after their LLBs doing a Bar Vocational Course where they learn how to deal with court procedures in real court room experiences, how to meet with clients and handle interviewing and depositions, and most are given the chance to work in a clinical setting, required, not as an elective course.
Just coming out of a J.D. program, I would have been grateful for the knowledge and experience that the Commonwealth systems provide their new lawyers.
It may make for more work and extra hoops but it also guarantees that ‘baby lawyers’ come out of the starting gates able to handle the realities of law practice.
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Jordan
Apr 17, 2009 6:51 AM CST
The problem isn’t that new associates shouldn’t be learning, the problem is that clients don’t want to subsidize the cost of it.
The sad thing is that you pay for 3 years of law school and aren’t prepared to do your job. Why don’t we start teaching people to actually practice law while in law school?
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Ware Cornell
Apr 17, 2009 6:51 AM CST
How can young lawyers get experience?
Here’s a bold idea. Go become a prosecutor or assistant public defender. Perhaps if trials are not your forte, you could go work for regulatory agency or a charity.
We do not owe first year lawyers a high standard of living. Ours is a service profession.
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Paul K
Apr 17, 2009 6:59 AM CST
ahhh the shuffle goes on. Who is anyone really kidding? 1) Now that first years aren’t “billing” who’s the shmuck going through the docs and doing research? Yep. the first years. only this time you get a bill from the partner whos rate just went up to cover the training- just like many partners who aren’t supposed to bill for their secretarys work as their own often accumulate their 200+ hours a month with help of staff hours, nothing will change- only the ball will be hidden better. This is a grand old ponzi scheme where younger lawyers bill to subsidize the older lawyers bloated salaries. 2) after spending 100k in education and having to live in a big city to work at a big firm I doubt 60k will cut it, not that I have much sympathy for the “silk stocking” firms or the elite law students turned associates that work there, but really—60k? good luck getting anyone to do work at that level. 3) Everyone has overlooked the value that a new lawyer brings in terms of recent exposure to new changes in the law and more efficient research techniques that could save billable hours. Such bright lines rules as “no first years” are as stupid as the big law firm policy to only hire the top 10% and as stupid as the people who only hire “big law” firms, etc., and miss the point of managing the final bill and work product. Sounds like you deserve each other.
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Voice of Reason
Apr 17, 2009 6:59 AM CST
Hypocrisy is very unbecoming. Every top lawyer of today, whether a partner, in house counsel, professor or judge, had opportunities to learn and make mistakes. By and large, in their first few years out of law school, they were paid more than they were worth. And by and large, they had less school loans than the average law grad today.
This double standard of, “I got mine,” now all the new lawyers need to polish my boots and thank me for giving them an unpaid internship, has to end. I was lucky enough to work for brilliant, hard working and understanding attorneys right out of law school, who understood that to get a great lawyer, you have to teach them first. They understood that they were the beneficiaries of great mentors, and were serious about repaying that favor to the next generation.
Please, stop being silly. Don’t ask young lawyers to do things, like work for free, which you would have laughed at back in the day, were the question posed to you. Yes, they have no recourse. But the best and the brightest will cease to go to law school—and while there are too many lawyers today, there aren’t enough good ones.
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Ronnie
Apr 17, 2009 7:05 AM CST
35: That assumes you can find a job even in those areas. And it also assumes that the state allocates enough to the departments for them to take on new hires, and pay them a decent wage. By decent, I don’t mean $160k, or even $60k, but when you make the same amount as the clerks who aren’t JDs and have no medical, it’s not hard to see why some would prefer not to.
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George Lenard
Apr 17, 2009 7:06 AM CST
“You can pay $250 an hour for a junior associate to perform research and menial tasks or you can pay $350-400 for a more seasoned attorney to do so.”
Wait just a minute! That’s the problem. Neither is appropriate pricing. Look in the Midwest at smaller firms, and you can divide by almost two in both categories. Not in the Midwest? What’s the matter, don’t you have the Internet and a telephone? Much of this work really doesn’t require “face time.”
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Guest
Apr 17, 2009 7:09 AM CST
The solution is to stop paying glorified paralegals $160,000. Client’s will be less reluctant to use first years if they do not think that their files are being raped by assocaites trying to justify their salaries.
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N
Apr 17, 2009 7:09 AM CST
Huh…my firm was highly profitable, doing gangbusters business along a firm fixed pice model for services rather than time and materials (which created perverse billing incentives).
The market will correct for a) firms that do not meet their clients demands and b) new attorneys whose compensation exceeds their value.
Also, if associates salaries are reduced to $60k, the market will correct for that, too. Law students are replaceable.
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Cooljoetex
Apr 17, 2009 7:11 AM CST
I have to agree with Dan and Flynne. FIrst, a Doctor has hours of training before ever being allowed to perform their duties unsupervised. Second, going to law school to get a legal education is the equivalent of going to school to become an engineer, both prepare you for the basics, however neither guarantees you will be able to hit the ground running. Having said that, when you attend a school that focuses on practical legal practice, you have a much better shot at being able to perform when thrown into the pool. Lastly, the legal profession should be able to offer apprenticeships without going broke. Yes, associates have to be paid, yes the firm must generate revenue however allowing a first year to effectively partner with a senior associate will have multiple benefits:
1. The junior associate will gain practical client experience, thereby encouraging client loyalty to the firm and not the senior assoc. alone.
2. There will be an incentive for a junior assoc. to remain with a firm and not take the next bucket of money if the apprenticeship can be viewed as a built in succession plan.
3. A firm can spread it’s cost by not selecting the ‘star’ graduates but by selecting from the gamut of graduates and allowing the cream to rise to the top. You will always have those that enjoy being in the file room v. the court room. After all we all have to start somewhere.
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Stacey
Apr 17, 2009 7:14 AM CST
This is a mistake. As a first year litigation associate I came up with a creative contract interpretation that resulted in a huge verdict (plus attorneys’ fees) for my client. The more experienced attorneys that had reviewed the contract didn’t come up with it precisely because they had so much experience - they were used to reading it a certain way. If my client had insisted on a “no first years” policy they would have ended up settling for 1/20th of what they ended up with.
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Peter
Apr 17, 2009 7:18 AM CST
I’m in-house. I mostly do my own work. Sometimes I’m represented by outside counsel. First years often don’t understand what they’re working on. Third years and partners also regularly get it wrong. Read the work, fix it. Maybe you can teach them something.
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In H
Apr 17, 2009 7:19 AM CST
First, biglaw is a huge waste of money unless you full-on require a lot of bodies thrown at a huge project/issue. Medium and small firms are cheaper and provide a better product.
Second, I don’t give a rip about how biglaw goes about training its new associates - and it sure as hell isn’t my company’s resonsibility to pay for that training.
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Former BigLaw, Now In-House
Apr 17, 2009 7:20 AM CST
I don’t think it’s debatable that new lawyers should receive adequate training and experience, or that clients are entitled to manage outside counsel expenses in the way they see fit. The ultimate question is who bears the responsibility - both financial and otherwise - for training new lawyers? The law firms who hire them, or the clients? Law firms hire the lawyers and, one would think, should have every incentive to train them appropriately so that they can become seasoned and profitable associates for the firm. To the extent a 1st year is ready to hit the ground running right after graduating from law school - then the law firm did a great job selecting that person, and he/she is likely to become profitable for the firm more quickly than other 1st years. If that’s not the case, then I don’t think the clients should have to pay for training that in the long run is primarily going to benefit the firm.
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Charles J. Cochran, Jr.
Apr 17, 2009 7:23 AM CST
I wrote an article regarding mentoring on my blog at 4LaborLaw.com in which I spoke of the need, which more seasoned attorneys should address, that new attorneys have for supervision. I can understand a client refusing to use a new grad on their work. As attorneys we hopefully have a lot of cases in our file drawers but the client only has one or two. It is easy for us to speak about fairness and giving people a chance since we are on the outside looking in. The client has to live with the results of this matter which may be significant to the point of destroying the client’s business itself. I would suggest a steep discount for fees where the work is being done by a new attorney and a comparable reduction in starting salaries. For the newly admitted attorney, or the older practitioner going into a new field, a new teaching service named Solo Practice University started about a month ago which provides the “nuts and bolts” type training which is not readily available from law schools and much more depth than a seminar. I have 18 years of experience from a general practice but I have learned a great deal already. I am a student of SPU and reap no financial reward by speaking of it.
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notassmartastherestofyou
Apr 17, 2009 7:27 AM CST
The problem as I see it is the expectation of a high salary based solely on education. As a first-year attorney I took a job paying 40% less that the labor job I quit two years prior. Why? Because regardless of what paper hung on my wall, my immediate contribution to my boss was only promise. When I learned how to lawyer and earned the raise, I got it. No one has earned a $160k salary by graduating. This means you too, T10 grads. Earn it and you can expect it, but don’t show us your degree and think we’re impressed enough to shell out large salaries. Remember, the rest of us have the paper also.
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old lady lawyer
Apr 17, 2009 7:30 AM CST
Not letting first-years do certain work is common in certain practice areas. When I was a young lady lawyer, in the late 1990’s, first year lawyers were not permitted to work on the defense teams, even in a research capacity, for certain insurance companies. Let’s face it, a lawyer who barely knows anything is not always going to be a cost-effective member of a team defending a lawyer malpractice action. In this day and age of cost-cutting, passing first year salaries and hourly rates off to clients is pretty presumptuous. And, keep in mind that this isn’t all law firm clients, just some. A lot of companies aren’t going to care where the cost-cutting comes from or who is doing the work, as long as the costs are reasonable.
It used to be that lawfirms absorbed the costs of training the newbies, because the older attorneys were where the cash came in. Now, greedy partners and expensive overhead have changed law firms into machines that seek to pass off every cost. It’s not reasonable and I’m surprised it took this long for the market to rebel.
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figuratively lean and doing good business
Apr 17, 2009 7:34 AM CST
Isn’t the real problem figuratively fat greedy partners who want as much as the market will bear? How is that to be addressed?
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