Subway agrees size does matter, says 'footlong' sandwiches should be 12 inches
After Internet complaints and at least two lawsuits contending that its “footlong” sandwiches don’t measure up to their billing, Subway issued a statement Thursday saying that the company will work harder to ensure that all of the chain’s 1-foot products are actually 12 inches long.
While declining to comment specifically on the litigation, Subway issued a written statement, the Chicago Tribune reports.
It says: “We have redoubled our efforts to ensure consistency and correct length in every sandwich we serve,” adding: “Our commitment remains steadfast to ensure that every Subway footlong sandwich is 12 inches at each location worldwide.”
A Chicago man, Nguyen Buren, says in his suit against Subway’s parent company, Doctor’s Associates Inc., that he bought a sandwich Sunday and found it to be short of the 12-inch mark, the Trib recounts. His complaint alleges deceptive advertising, marketing and sales practices.
“This is no different than if you bought a dozen eggs and they gave you 11 or you bought a dozen doughnuts and they gave you 11,” said Buren’s lawyer, Tom Zimmerman. “Here, you bought a dozen inches of sandwich and you got less than 11. It’s no different, and yet you’re paying for 12.”
Two New Jersey men also recently filed a separate legal action over the same issue.
