"The way American businesses get legal help is broken. Law firms focus on billing hours instead of fixing problems. They talk about how experienced they are, and that they’ve opened an office in Prague. But they never talk about helping you save money. Now clients are standing up and demanding value from their lawyers, instead of just hours. If your company deals with lawyers, or if you are one yourself, this blog is for you."
Author: Jay Shepherd is the founder of Prefix, a Boston-based consultancy that helps lawyers price legal services.