In Search of Perfect Client Service


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"Cutting-edge and insightful blog on providing the highest level of client service in the legal industry. Lamb touches upon all aspects of client service including firm management, industry culture and issues from an in-house perspective."

Author: Patrick Lamb is with Valorem Law Group in Chicago, the author of Alternative Fee Arrangements: Value Fees and the Changing Legal Market, and also blogs for the ABA Journal.

Related Categories: States | Law Practice Management | Legal Marketing & Consulting | Illinois | Partner | Business of Law

Recent Posts from In Search of Perfect Client Service

Clear writing makes a difference
Posted: Jul 26, 2016, 6:08 am CDT
Associate Salary Increases May Be Bad Business
Posted: Jul 7, 2016, 8:44 am CDT
Some thoughts on the importance of word choices
Posted: Jun 30, 2016, 8:06 am CDT
These hourly rates are breathtaking
Posted: Jun 30, 2016, 7:21 am CDT
“It’s just $10 an hour.” Not quite.
Posted: Jun 22, 2016, 6:59 am CDT
The myth of bigger as a strategy
Posted: Jun 22, 2016, 5:44 am CDT
A special note of thanks to our clients
Posted: Feb 9, 2016, 1:58 pm CST