ABA Journal

The New Normal


Not competent in basic tech? You could be overbilling your clients--and be on shaky ethical ground


Are lawyers artistes or shortstops: how to measure performance?


Can justice be served online?


Rethinking rewards: What BigLaw can do about pay


Choosing your law firm's optimal markets

I think many law firms historically acquired their clients first and their markets second. Somewhere early in a firm’s genesis, one of its lawyers landed a client and performed the assigned tasks well; impressed, that client hired the lawyer again and recommended the lawyer to a similar client, which also retained the lawyer, and more followed.


Can changing how we measure lawyer performance unlock diversity?

HP’s legal department recently announced that it will withhold up to 10 percent of fees from law firms that do not meet its diversity standards, to draw attention to law’s lagging performance in advancing diversity.


What lawyers can learn from a dollar-store model

Innovation has been the buzzword in the legal sector for several years. These days, there is a seminar or conference on innovation or IT disruption in the legal sector every week. Fueled by these repeated messages, many law firms start building apps, giving models away for free or embark on using software for such tasks as due diligence.


Build legal tech tools with actual lawyers in mind

When I was a kid, my dad used to caution me against seeing other people’s concerns through my own eyes. “When you’re a hammer, not everything is a nail.”


What BigLaw gets wrong about pay


Does tying performance to money stifle innovation and change?

This past summer, I spoke to a group of in-house lawyers about implementing the principles behind the agile manifesto for lawyers, something I wrote about in the New Normal.


Tech knowledge makes lawyers more productive, and could be key to increasing access to justice


Mandatory tech CLE: An idea whose time has come

One complaint. Out of 103,000 lawyers. One solitary complaint. The Florida Bar only received one formal objection to its proposal to add three hours to its MCLE requirements and reserve all three hours for technological competence.


Does machine-learning-powered software make good research decisions? Lawyers can't know for sure


Competence-based CLE: A different way to learn



Solving the other legal education crisis


Buy new technology? You must also invest your time in learning it



Tech comes naturally to 'digital native' millennials? That's a myth


Sorry, technology isn’t easy--you take the time to learn, or you lose


The leadership opportunity for law schools


Why is there a disconnect between what firms are doing and what clients want?


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