Four years ago, Damien Riehl, like many others, was quite bullish about the future of autonomous vehicles. The potential of the technology was obvious: No more worrying about someone trying to text and drive, no more need for drunken driving checkpoints, and no more danger of falling asleep at the wheel.
The metaverse is all the rage these days. Users can enter a virtual world where they can interact with people from all parts of the physical world, play games, engage in commerce and do a lot of other things. Think Ready Player One, or for older folks, think The Matrix movies, Total Recall or even Disclosure.
The next time you go to a website, find the customer service tab and enter a live chatroom with an assistant tasked with answering your questions and helping you with your issues, the chances are that you’re not actually talking to a human.
Thanks to nearly two-years of COVID-19-related shutdowns and sheltering-in-place orders, working from home has become the new normal. Face-to-face interactions have been replaced by meeting on real-time videoconferencing platforms such as Zoom, FaceTime or Microsoft Teams, while cloud-based collaborative programs have become absolutely vital if any work is to be done.
