Deanna Johnston had 30 minutes to spare. As vice president of litigation at Fireman’s Fund Insurance Co., she and her busy team couldn’t afford to waste time meeting with another typical legal vendor. But her boss, the general counsel, had insisted on this one.
Two hours later, Johnston hired the company to aid her outside counsel on a test basis to redo the discovery process: roughly 30,000 documents for a case two months before trial. The vendor’s team of lawyers identified a missing key document and saved Johnston $100,000 in outside lawyers’ fees on the matter—even as she paid for repeat work—because the high level of organization and analysis of the thousands of documents so thoroughly and quickly prepped her team and the BigLaw lawyers for trial.