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Can Offering Work Flexibility Help a Firm’s Bottom Line?

Posted Jun 10, 2009 3:04 PM CST
By Sarah Randag

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Any outcry made over billable hour demands put on law firm associates has lately been drowned out by the chorus of laid-off lawyers and just-graduated law students wondering what realistic career options they have.

In a post last week, magazine editor and law blogger Jordan Furlong noted this turn of the tide and wondered if the work-life balance debate will ever be revived. When the market was on their side, lawyers were positioned to make demands with regards to work-life balance, and they tallied some victories. But now that they’re in no position to do so? That war might be over. “Law firms aren’t going to unilaterally change their business models for the sake of work-life balance,” Furlong wrote.

But in the American Lawyer this week, consultant Deborah Epstein Henry makes a fiscal argument for firms to cut lawyers’ hours and pay rather than laying them off: the cost savings would be realized immediately, and morale and productivity would be better. In the same article, blogger and author Julie Tower-Pierce says that in this new world order, firms will become more interested in flexibility as a cost-savings strategy.

That got us thinking: Can a law firm help its bottom line by allowing more flexibility with regards to office face-time and billable hours requirements? Or is the reality that advancement and financial rewards come with long hours, and you can either accept that or find a different path?

Answer in the comments below.

Read the 130-plus answers to last week’s question: Roll Call: What Time Did You Get to Work Today?

Featured Answers:

Posted by Brian: “I’m an early-morning person and a solo. I usually get to the office that is only 6 minutes from home t about 3:30 a.m. and try to get out by about 2 p.m. My clients understand that I can get 2x the work done from 3:30 a.m. to about 8:30 than after as there are no phone calls, I do not keep e-mail open, etc. The key for me was an office close to home for minimal travel time. I saved more than 2 hours of travel per day when I moved. That is 10 hours per week, more than 2 hours of additional billing time per day. The other is taking control of my life and having a plan rather than being controlled by others. I accept only engagements I want, have no issues with firing clients, but I make sure I am on top of the knowledge and information game for the clients.

Posted by Greg Mattacola: “I’m in by 8 a.m. most days unless I have to take the kids to school, etc. There is a church next door to my office that has mass at 8 a.m., and the bells ring for it. I know that my day is on schedule when I’m at the office when the bells toll. The bells toll again at 6 p.m., and that is usually a good sign for me to get home!”

Bonus points for using the ABA Journal Weekly as a time indicator:

Posted by MEM: “What time did I get here this morning? I never went home last night…. I wouldn’t know what day of the week it was except for the fact that I got the ABA Journal Weekly Newsletter this morning at 4:40 a.m.”

Comments

1.

B. McLeod
Jun 10, 2009 3:29 PM CST

Of course.  A number of governmental entities and a few foreign law firms have implemented voluntary furlough plans to cut salary expenses.  It is a good idea, because it keeps the existing workforce intact while reducing current costs.

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2.

CJT
Jun 10, 2009 11:03 PM CST

Under no circumstances should a firm implement any type of work life balance.  Big Law associates are tools to be used (like power generation equipment)  and should be run at peak efficiency 24/7.  If we have excess power ... ahem associates… than we’ll simply shut down… er fire… er outplace them. 

This talk of work-life balance is a poppycock conspiracy cooked up by Gen Y to destroy the baby boomers.

Now quit reading this and get back to work!!!

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3.

PeteMoss
Jun 12, 2009 8:10 AM CST

Partners want associates at their fingertips in case clients call.  In general, the associates know more about the matter and the partners do not want to look bad.  However, in a digital age, associates are a text message away.  Firms should reduce overhead by cutting their space in half and hot-sheeting the space.  The first shift comes in on M-W-F, the second shift comes in on T and Thursday.  Each month, the two shifts swap the work schedule of the other.  Less expense for the lawyers (gas, dry cleaning, etc.), higher bottom lines for the partners, and better morale all around.  Naturally, out-of-office days are work-from-home days.

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4.

L.A. lawyer
Jun 12, 2009 11:27 AM CST

We have a number of so-called part-time lawyers in our firm, both partners and associates.  They generally have a 1400 hour billing commitment which pretty much means working 40 hours a week.  The arrangement works well although the lawyers who work part-time don’t tend to bring in their own business which means they are on the lower paid end of the spectrum.  I’ve seriously considered switching to such an arrangement but it would probably be easier for me to stop working entirely.

With the current general slowdown in work, our firm offered all of the associates and non-equity partners a chance to volunteer for a reduced hours commitment (with a corresponding cut in salary) and quite a few agreed to do it.  Unfortunately we also laid off a few lawyers and staff, and cut some salaries of non-volunteers.  The article about White and Case’s “melancholy pall” struck a chord with me.

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5.

Caroline
Jun 13, 2009 8:53 AM CST

Of course!  Considering the success in savings and productivity that other businesses have experienced by reducing required face time at work, there is absolutely no reason to think it wouldn’t work for the legal profession as well.  How much time gets wasted commuting, making polite small talk at work, and constant calls and emails?  Enough so that someone can be more productive on flextime, and still connect as needed with others in the office.  There’s no reason why they shouldn’t be able to bring in business, either, if they’re smart about the way they divide their work from home v. the office.

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