5 Reasons Why Legal Technology Helps You Better Serve Clients and Drive Firm Success
A Message from Clio
By Sam Rosenthal
Cloud-based legal technology represents the cutting edge of the industry, and although many legal professionals and firms have gotten on board, a large percentage of attorneys and practices are still using pen and paper, Excel spreadsheets, and other forms of low-tech “solutions” which are inefficient and costly in the long run.
As more and more firms leverage technology, the firms that don’t will get left behind. Here are five of the top reasons why modern legal software is so beneficial—to law firms, and their clients.
Reason #1: Legal tech is making law firms more efficient than ever. Legal technology provides arguably the most powerful tools available for lawyers to eliminate time-consuming tasks, automate tedious processes, and free up more time to devote to billable work. By utilizing legal software to make your firm more efficient, you can make life easier for yourself, your staff, and your clients. And you can make more money.
Reason #2: Legal tech is helping law firms satisfy the needs and expectations of the modern consumer.
The old ways of dealing with customers simply don’t cut it anymore. In virtually every industry on the planet, new technology is bringing customers better experiences than they’ve ever had before—and customers are demanding a higher level of service as a result.
In legal, this trend has materialized slowly but steadily over the past decade or so. Soon, we will reach a tipping point where being more client-centered becomes an essential component of delivering legal services. Once that happens, any firms that aren’t tech-ready will be left behind.
If you implement legal technology in your firm, your clients will notice a difference. You’ll turn a process that is often painful and burdensome into an easy one.
Reason #3: Legal tech is empowering law firms to grow, faster and smarter.
Two obvious paths to law firm growth are by increasing billable hours, and by growing your firm’s client base. Although the paths may be obvious, the execution and the ‘how’ isn’t always as clear—but it doesn’t have to be complicated. By using technology that enables you to be more efficient, you can unlock new opportunities that didn’t previously exist.
Legal software helps in both of these areas by freeing up your time (as we discussed earlier), and by making your firm more attractive and easier to work with from a client’s perspective. With legal tech, you can serve more clients, keep them happier, and make more revenue as a result.
Reason #4: Legal tech is changing the way lawyers think about their practices.
Lawyers can no longer afford to focus only on the legal aspects of their jobs. Law firms aren’t just law firms anymore—they’re businesses. And lawyers need to think of them that way.
The insights and resources that legal tech provides are empowering lawyers to do things differently (and better) than they’ve previously been able to do.
By using legal software, lawyers are starting niche practices, moving to subscription services and flat-fee billing, offering “productized” legal services, and starting virtual law firms so they can work from anywhere. In the years to come, these trends are likely to increase.
Reason #5: Legal tech is revolutionizing the legal industry as a whole.
By providing new data, software and insight, legal tech is helping law firms make major strides in improving the way their practices work. In many regards, there’s never been a more exciting time to be a lawyer, nor has there been a greater opportunity to implement new technologies that position your firm for sustainable success.
As the legal tech industry grows, it will continue to push the overall business of law in a positive direction. One that is better for law firms and the clients they serve.
About the Author
Sam Rosenthal is a Content Strategist for Clio, specializing in thought leadership and creative content. A graduate of UNC-Chapel Hill’s journalism program, Sam scripts and co-produces Clio’s legal podcast, Matters.
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