Stop Ransomware Attacks in Their Tracks with Secure Document Review Technology
Law firms and legal service providers are reckoning with a wave of cybercrime unlike anything they have seen before. Well-known law firms with Fortune 500 clients and legal services consultancies alike have suffered from ransomware attacks that compromised clients’ ability to access their data and services.
This trend isn’t abating; in fact, it is getting worse as cyber-criminals look to exploit the gap between data value and security measures in a trend known as “mid-game hunting.” Unfortunately, law firms and alternative legal service providers (ALSPs) are a prime target, as Coveware’s in-depth analysis of cybercrime trends in Q3 2021 explains (emphasis ours):
- Small professional service firms continue to absorb a disproportionate share of ransomware attacks. These firms (mostly small and medium sized legal and financial services firms) … often believe they are too small to be on the radar of ransomware attackers. This fundamental misconception of how ransomware attacks are manufactured, leads companies to believe they will never be struck by lightning. What they do not realize is that this type of thinking actually makes them a lightning rod for attacks.
One particularly dangerous vector for attack is the legal document review process. During e-discovery review, law firms and ALSPs import and ingest highly valuable, confidential data from client organizations—often the sort of Global 500 and Fortune 500 companies that typically have very strong security measures. Ransomware attacks of this sort apply even more leverage against these firms, because they target critical client data the firms have an obligation to protect. Victims are forced to either pay ransom or lose access to client data requiring timely review for ongoing litigation. Whether the breach is the result of negligence or criminal activity, the consequences of a data breach affect LSP’s and law firms’ brands, reputations, and bottom lines.
Taking all these factors into account, the need for highly secure document review technology is clear-cut. Secure document mitigates risks for firms and demonstrates a strong commitment to protecting clients’ interests. Rather than requiring uncomfortable explanations of data risks inherent to document transfers, document review technology itself becomes a valuable selling point. How might firms evaluate the security of a document review solution?
Exterro’s e-discovery platform technology meets rigorous security standards. In Exterro Review, data is processed, collected, and stored only one time in a secure, single-instance storage architecture. Clients’ data is safeguarded in Exterro’s platform, which meets or exceeds the requirements for FedRAMP, ISO, and SOC II certification and are further protected by the hardened security of the Amazon Web Services hosting services . Clients’ in-house counsel have full visibility into the document review process and can easily collaborate with their service providers and outside counsel. They can securely access data, validate the results of document review, and evaluate progress and other key metrics through firms’ Exterro instance.
Winner of KM World’s 2021 Readers’ Choice Award for E-Discovery, Exterro Review also offers cost- and time-savings with:
- • Unprecedented ingestion and processing speed
• Deep-learning AI document labeling, queueing, and reviewer evaluation
• AI-powered process optimization
See for yourself how Exterro Review compares to competing document review solutions.
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