68 ABA Journal Advertising articles.
How satisfied are your clients? The data indicates most lawyers don’t know. When we surveyed nearly 2,000 lawyers in the US, we discovered 37% don’t collect client feedback at all—and for the 42% that collect feedback only casually, courtesy biases suggest they likely receive only the type of positive feedback they want to hear.
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The ABA Journal wants to host and facilitate conversations among lawyers about their profession. We are now accepting thoughtful, non-promotional articles and commentary by unpaid contributors.
