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Consumer Law

‘Million Miler’ lawsuit against airline is allowed to proceed

Posted Feb 5, 2013 12:40 PM CDT
By Debra Cassens Weiss

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A lawsuit claiming United Continental Holdings breached a contract with high-mileage frequent flier customers has gotten the green light.

U.S. District Judge Harry Leinenweber of Chicago ruled last week that United customer George Lagen could pursue his case over reduced benefits for customers with “Million Miler” status, Reuters reports.

Lagen’s class action suit had claimed the airline revoked his “lifetime premier executive” status after United merged with Continental, according to previous coverage of the case by ABC News and the Chicago Tribune. As a Million Miler, Lagen says he was entitled to upgrades, bonus miles and seating priority.

Now, Lagen says, he is a Premier Gold member entitled to 50 percent bonus miles for flying United, instead of the 100 percent bonus miles he previously enjoyed.


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