Five Reasons Why Small Law Firms Are Using VoIP for their Phone Service
An updated phone system is often low on the “to do” list for a small legal practice. And during a move or opening a new office many simply call the phone company, “turn on” the phone service, plug the phones into the wall jacks and accept the exorbitant expense as the cost of doing business.
But there’s a much more powerful, flexible and affordable option for a polished, professional phone system. Phone service through a “traditional” phone company is antiquated and a big expense, so many modern law firms are switching to Internet or “VoIP” technology. Simply put, VoIP (which stands for Voice Over Internet Protocol) allow you and your employees to make calls over the Internet using your existing broadband connection.
The Value of VoIP VoIP phone solutions can benefit your practice in a variety of ways. For a law firm watching the bottom line, it pays to do the math and compare your current phone provider to a VoIP phone solution. VoIP is generally less expensive but the cost can vary greatly even among VoIP service providers. Another benefit is VoIP’s inherent flexibility, which tends to give users more freedom to configure the service the way they want based upon their needs.
Here are five more reasons to consider as you evaluate switching to a VoIP solution for your law firm:
Improved voice quality. Seek out a VoIP phone solution that is engineered end-to-end with hardware and software that make the most efficient use of your Internet connection and prioritize voice quality and delivery.
Scalability. If a phone system can’t grow with a company over time, it will eventually need to be replaced, which can be a disruptive process for employees and customers alike. The best VoIP phone systems constantly incorporate updated technology in the cloud and are scalable to accommodate more users without the need to upgrade or replace hardware.
Easy set up and use. The flexibility and ubiquity of the Internet means that VoIP system can accommodate a wide range of office environments and are easy deployed and managed once it’s set up. Look for a VoIP phone solution that doesn’t rely on proximity to pre-existing wiring or Ethernet ports.
Mobility. Today’s legal staffs are more mobile than ever. Seek out a solution that allows you to make and receive calls through the main number, transfer calls to other extensions and voicemail boxes, access the company directory, view call logs, manage voicemail and update preferences, all when away from the office. Whether you’re in the law library or with a client across the country, your VoIP phone solution should offer seamless mobile capabilities.
Make a better first impression. It’s imperative that your firm presents a polished, professional first impression. The best VoIP phone systems have features such as virtual receptionist and multi-ring to help you put your best foot forward.
Searching for the right VoIP phone solution is time well spent and will serve your firm for many years to come. Start your search with Ooma Office, the award-winning business phone system that’s perfect for law firms. Ooma offers unlimited calling throughout the U.S. and Canada and advanced business features like a virtual receptionist, extension dialing, analog and digital faxing, conferencing and more. It’s simple to install, easy to use and will help your bottom line.
To find how easy it is to move to Ooma Office, click here to sign up for our live demo or call 1-877-959-6662 to learn how you can streamline your technology and improve your firm’s phone service. [email protected]
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