After a typical training session for new recruits, corporate paralegal manager Paula Nascimento braces herself for the barrage of phone calls, emails and pop-in visits that always follow. But on…
Twelve years ago, a two-page memo drafted at a breakfast meeting at Chicago’s Ritz-Carlton hotel outlined the visions of two leaders of midsize law firms to build the world’s leading…
In 1995, when Microsoft rolled out the Windows operating system to great fanfare, Microsoft’s graphical user interface and other features appeared to many Apple aficionados to be so derivative of…
Whenever I have written about project management, process management or Lean and Six Sigma, I received considerable criticism from a number of people who feel that such concepts should not…
After arranging for the purchase of the Louisiana Territory, the next thing Thomas Jefferson did was hire Meriwether Lewis and William Clark to explore it. Because they were heading out…
If you’ve spent much time outside law (as an increasing number of today’s lawyers have), one of the things that’s most notable about today’s legal service delivery model is the…
I was watching TV with my boys the other night. As usual, The Discovery Channel was our choice, and the show that we were watching was Surviving the Cut. The…
Political satirist Stephen Colbert, host of The Colbert Report, coined the term “truthiness,” meaning “a ‘truth’ that a person claims to know intuitively ‘from the gut’ without regard…
I read Jay Shepherd’s blog post announcing that he was shutting down Shepherd Law Group after 13 years of operation in order to pursue a consulting business…
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