Question of the Week

What questions do you always ask new clients?

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A new client comes into your office for the first time. “At this meeting, it should be your No. 1 priority to launch what you hope will be a long, productive relationship by learning all you can up front,” Denver-based law firm consultant Merrilyn Astin Tarlton writes at Attorney at Work. She then lists five questions to ask at that first appointment.

Among her examples: “How will we know we’ve accomplished your goal?” Sometimes a lawsuit over a defaulted personal loan is just about getting the money back, she writes. “But it is just as likely to be about ‘making my brother-in-law eat his words!’ Get that out on the table right at the start, so you can decide whether or not you can deliver what this client wants.”

So this week, we’d like to ask you: What questions do you always ask new clients?

Answer in the comments.

Read the answers to last week’s question: Which fictional character do you most strongly identify with, and why?

Featured answer:

Posted by American of African Descent: “Anakin Skywalker. I got into this profession with the most noble goals, am a very powerful litigator, yet have to be wary of seduction by the dark side.”

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