Ethics

Lawyer's mistaken Zelle transfer leads to ethics complaint

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shutterstock_zelle app on phone

An Ohio lawyer mistakenly sent $550 via money transfer app Zelle to an Illinois resident, peppered him with emails and texts while a bank fraud department investigated, and then sued him after the money was returned. (Photo from Shutterstock)

An Ohio lawyer mistakenly sent $550 via money transfer app Zelle to an Illinois resident, peppered him with emails and texts while a bank fraud department investigated, and then sued him after the money was returned, according to an ethics complaint by the Dayton Bar Association.

An Oct. 31 ethics complaint alleges that Dayton, Ohio, lawyer Christine M. Baker violated attorney ethics rules by filing a lawsuit with false statements without basis in law or fact.

The ethics complaint also alleges that Baker engaged in conduct that adversely reflects on her fitness to practice law by “aggressively waging a campaign of attack” against the mistaken Zelle recipient and his wife.

The Legal Profession Blog summarized the ethics complaint.

Baker denied the allegations in an interview with the ABA Journal. Everything in the suit is true, she says, and one of its aims was to recover damages for the “serious legwork” that she did trying to get her money back.

Baker had intended to send $550 to her husband, Zachary Reynolds, on Sept. 19 and 20 in 2023. Instead, she typed an email address that apparently differed from her husband’s by one character and sent the money to an Illinois resident named Zack Reynolds, the ethics complaint says.

On Sept. 21, 2023, Reynolds in Illinois contacted his bank after noticing the mistaken transfer. He was informed that the bank’s fraud department would handle the matter, and he should not send funds related to the Zelle transfer.

By Sept. 22, 2023, Baker had learned Illinois Reynolds’ cellphone number, email address, personal address, employer, charity affiliations, wife’s identity, contact information for his wife’s employer and his wife’s email address.

According to the ethics complaint, Baker sent electronic communications Sept. 22, 2023, that allegedly included:

  • A text to Illinois Reynolds, telling him that his retention of the money is “unlawful,” and if he did not return the money in 24 hours, “collection, garnishment and all available recovery methods will commence, including notifying your employer of your conduct.”

  • Another text threatening to sue Illinois Reynolds, informing him that he is a “thief,” threatening to tell a charity affiliated with Reynolds that he committed a “theft,” and saying she should share the information with “anyone with a basic internet connection.”

  • Yet another text telling Illinois Reynolds that he and his wife were being named in a civil action for unjust enrichment. The text included an address thought to be his “in an effort to intimidate” him and his wife, according to the complaint.

  • An email threatening a suit to Illinois Reynolds’ wife, a third grade teacher, using her school email address.

In additional texts, Baker forwarded materials to Illinois Reynolds’ employer and co-worker “in an effort to cast him in a negative light and to disparage him,” the ethics complaint says.

On Sept. 24, 2023, Illinois Reynolds was advised that the funds were being returned to Baker.

“At no time did Mr. Reynolds try to prevent the funds from being returned or attempt to keep the funds,” the ethics complaint says. “He simply followed the advice of his bank about not returning the funds himself since the nature of the transaction was suspicious for fraud.”

The funds were available in Baker’s account Oct. 3, 2023, yet Baker filed suit Nov. 17, 2023, the ethics complaint says. She filed an amended suit in December 2023.

The suit was removed to federal court and dismissed without prejudice at her request, according to a February order.

Court records for Montgomery County, Ohio, indicate that Baker filed a new suit for alleged defamation, conversion and emotional distress against Reynolds on Oct. 30.

Alleged false statements in the amended suit included:

  • An allegation that Illinois Reynolds advised Baker “that he would take no steps to return the money.” In reality, Illinois Reynolds said, “Considering this is your error, I find your threats offensive, and they are noted. You can follow the appropriate channels with [name of his bank] to recoup your mistake.”

  • An allegation that Illinois Reynolds told Baker that she would have to serve him with papers to recover her money. In reality, Reynolds said, “As I mentioned to you, as advised by my bank and attorney, [name of bank]’s fraud department is handling the dispute. … Based on your behavior, all involved assume this is a scam. If it’s not a scam, you should be ashamed and embarrassed by your behavior.” Baker responded by saying if Illinois Reynolds is represented by a lawyer, he should refer the lawyer to her. Reynolds responded, “I suggest you call [bank’s name] or formally serve me papers. I will no longer respond to any attempts to contact me.”

Baker told the Journal that the ethics charges are “if not inflated, falsified.”

“I think the DBA alleges that I filed a lawsuit with misleading or untruthful information, and that I didn’t cooperate with the DBA’s initial inquiry,” she says.

“I of course deny both of those claims. Everything I’ve ever said to anyone about this matter was, is and will always be true. I also was very cooperative with the Dayton Bar Association. What they referred to as my noncooperation was my request, rather insistence even, to meet with the Dayton Bar Association’s broader panel via Zoom,” she says.

Baker said her suit had claimed that Illinois Reynolds defamed her in statements during the Dayton Bar Association investigation and to a representative in Illinois. It also sought $2,500 in damages for conversion.

“Conversion is taking or keeping something that isn’t yours,” Baker says. Illinois Reynolds “told me that he wasn’t going to return my money unless I pursued it, and it took me hours of time to pursue it.”

“And for that, the DBA is responding I think disproportionately,” Baker says. The conversion allegation is “a true claim, it’s a claim with a basis in law and fact.”

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